Trust & Transparency
Fee, Cancellation & Withdrawal Policy
Current fee and credit information, cancellation rights, payment remedies and the steps before bank withdrawal.
Last updated: 11 October 2026
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This policy explains what happens to your registration fee for Skollar Quiz 2026 if you change your mind, if a payment goes wrong, or if we cancel or reschedule the competition. It applies to all four formats — Skollar Global Quiz 2026, Skollar Global Junior Quiz 2026, Skollar India Quiz 2026 and Skollar India Junior Quiz 2026 — each of which is registered, scored and rewarded separately.
Updated 11 October 2026. This page explains registration, refunds and bank withdrawals. Already registered? Your benefits, payment terms, privacy choices and legal rights stay the same. Contact Quiz support if you need help or a copy of earlier terms.
The terms used here have the same meaning as in our Terms of Service. If anything is unclear, contact us before paying. For an existing registration, contact us with your payment reference so we can check the terms and benefits that apply to it.
Overview
Your registration fee secures a seat in your selected format once payment and registration are confirmed. Check your format’s fee, currency, closing date and refund offer before paying. Fees and offers can differ between formats and between Early Bird and Standard registration. Special offers may be available in either period. Participants in India pay through Razorpay, including for Global formats; participants outside India pay through PayPal. Already registered? Your benefits stay the same.
- Refund benefits. If your registration includes a refund offer, the refund is added as Koins to your Kashflow account, not sent back to your card or bank. The new special 100% refund offer is scheduled for eligible registrations in all four Quiz formats from 14 October 2026, 12:00 AM IST (00:00 IST) to 15 October 2026, 11:59 PM IST (23:59 IST). Check your format’s fee and refund offer before paying; dates alone do not make a registration eligible. Registrations outside this new offer period do not gain its benefits. You do not have to take the quiz to receive this refund. Your Koins page shows the amount and whether it has arrived; contact support if it is still pending. The part marked “Money Back” is eligible for cash withdrawal under your offer’s conditions. The rest is for spending on supported services. Earlier registrations keep their original benefits.
- Cancellation. A voluntary cancellation releases the seat and uses the fee-credit process below. Organizer cancellations, rescheduling and payment errors have separate remedies.
- Bank withdrawal. A credited Koin balance, a conversion into Kash and a completed bank payment are separate stages. The recorded amount and current account status matter at each stage.
An unconditional refund already included with your registration does not depend on competing or winning. Voluntary cancellation or not sitting the quiz does not by itself take that benefit away. A return or reversal of the payment that funded it is handled separately so the same fee is not returned twice.
Your Checkout Offer and Earlier Registration Windows
Check your format’s fee, currency, closing date and refund offer before paying. Fees and offers can differ between formats and between Early Bird and Standard registration. Special offers may be available in either period. Participants in India pay through Razorpay, including for Global formats; participants outside India pay through PayPal. Already registered? Your benefits stay the same.
Earlier Early Bird registrations retain the refund and other benefits recorded for them. Registrations made before the original lower launch-fee cutoff of 15 August 2026 retain their original paid terms. The later Early Bird period and its seat allocations describe historical offers; their closure does not cancel benefits already earned.
Special 100% refund registration offer: eligible registrations in all four Quiz formats may qualify for the new launch offer from 14 October 2026, 12:00 AM IST (00:00 IST) to 15 October 2026, 11:59 PM IST (23:59 IST). Check your selected format’s offer before paying. Each format has its own fee.
Checkout shows the fee, currency and any available refund offer before you confirm payment. The original order and credit records preserve the terms of a completed purchase, including any approved offer and recorded release date. A later offer is not automatically added to an earlier purchase, and a later change does not remove an earlier promised benefit.
Check Important Dates and the registration page for the current schedule and registration status. Each format has its own prize pool.
Refund Benefits and Your Credit Record
If your registration includes a refund offer, the refund is added as Koins to your Kashflow account, not sent back to your card or bank. The new special 100% refund offer is scheduled for eligible registrations in all four Quiz formats from 14 October 2026, 12:00 AM IST (00:00 IST) to 15 October 2026, 11:59 PM IST (23:59 IST). Check your format’s fee and refund offer before paying; dates alone do not make a registration eligible. Registrations outside this new offer period do not gain its benefits. You do not have to take the quiz to receive this refund. Your Koins page shows the amount and whether it has arrived; contact support if it is still pending. The part marked “Money Back” is eligible for cash withdrawal under your offer’s conditions. The rest is for spending on supported services. Earlier registrations keep their original benefits.
Check the issued credit. A successful payment or a refund shown in a quote is not by itself proof that Koins have been credited. Your Koins page shows the recorded amount and processing status. Once credited, spendable Koins can be used across Skollar and Kariant.
Money Back and cash eligibility. Money Back describes the originally cash-eligible part of the refund, under its recorded terms. It does not mean that the entire account balance is available as cash. Kashable Koins identifies cash eligibility; it is not a second balance or a bank-payment receipt.
Unconditional benefits remain unconditional. Where your registration includes an unconditional refund, competing, winning and voluntary cancellation do not decide whether you receive it. If processing is pending, contact support so the original benefit can be completed.
You can cancel from your Dashboard before your cancellation deadline and before opening your question paper. If your registration already gives you a later deadline, that date still applies. Cancelling frees your seat; it does not send money back to your card. You keep a refund you have already received, but do not receive the same refund twice. If no refund has arrived, any cancellation credit depends on the fee you paid and your registration’s terms. Our team may need to check pending refunds or payment disputes first. Check your Dashboard to confirm cancellation. Your Quiz-funded Premium membership may end unless another registration still includes it.
Cancelling ends the lifetime Skollar Premium membership funded by that registration unless another confirmed registration still carries it. Your retained refund is not removed merely because you cancel. Separate referral eligibility and reversal terms are available on Refer & Earn.
If you want to take part after cancelling, you can register again while registration and seats are available, at the fee and offer shown then. Re-registering does not create a second entitlement to the same previously issued refund.
Your Kashflow account: Koins, Sikka and Kash
Your Kashflow account is created or linked when you sign up. Quiz refunds, prizes and referral rewards are credited as Koins to this personal account, which you can also use on supported Kariant and Skollar services. Referral rewards follow the Refer & Earn rules, including the lock on all use until 17 November 2026, 00:00 IST. Koins are valued in US dollars; in India, you see their rupee value as Sikka. This is the same balance, not another account. Check your Koins page to see what you received. The exchange rate and amount available for cash conversion are shown before you confirm; an earlier offer’s agreed terms stay the same.
Quiz fee credits are directed to your personal default Kashflow account. Check its activity and credit record on your Koins page; a balance in another account is not evidence that a Quiz credit arrived. If account setup or a credit needs attention, contact support with the registration and payment reference.
Credit amounts and currency displays. Koins are accounted for in USD. An INR fee is converted into Koins using the applicable recorded or credit-time exchange rate. Sikka is the INR display of that value; it does not create another wallet or promise a fixed future INR cash return. Earlier recorded FX and cash terms remain applicable to the credits they describe.
The full refund credit and its cash-eligible portion can differ. Check the original credit terms and the current conversion preview. Purchased and Promotional Koins are for spending and are not bank-withdrawable; a currency label does not make a balance cash-eligible.
You can spend your refund Koins once they appear in your Kashflow account, wherever Koins are accepted. To send money to your bank, only use the part your offer allows you to withdraw; purchased and promotional Koins cannot be withdrawn. Withdrawals for this Quiz season are planned from 16 November 2026, 12:00 AM IST, after results are announced and the required checks are complete. First choose how much of your eligible, unspent Koins to turn into Kash (your cash balance), and check the amount before confirming. Then request a bank transfer. Our team reviews each request before sending the money, and you can follow its status in your Kashflow account. An amount you convert or request cannot also be spent. Earlier offers keep their own withdrawal dates and conditions.
Spending eligible Koins reduces what remains available for conversion. Holds, reservations and previous conversions also affect availability. The current preview shows the amount you can request; leaving a balance unspent does not by itself prove that the entire balance is withdrawable.
A bank withdrawal request requires Kariant Admin review before payment is sent. Once sent, arrival depends on your bank and the payment route. Check the recorded status in your Kashflow account.
Registrations Without a Refund Offer
If your accepted checkout terms include no refund offer, the fee pays for the seat and does not create an automatic credit at payment. A Standard label alone is not enough to determine this: a separate approved offer may apply, as shown at checkout and recorded on your order.
You can still voluntarily cancel within the applicable cancellation window. If no refund was already credited, the cancellation process credits the recorded paid fee as Koins to your personal default Kashflow account, where you can see it on your Koins page. If that credit cannot be completed, the registration stays active while the issue is resolved. You are not asked to give up the seat against a failed credit.
You can cancel from your Dashboard before your cancellation deadline and before opening your question paper. If your registration already gives you a later deadline, that date still applies. Cancelling frees your seat; it does not send money back to your card. You keep a refund you have already received, but do not receive the same refund twice. If no refund has arrived, any cancellation credit depends on the fee you paid and your registration’s terms. Our team may need to check pending refunds or payment disputes first. Check your Dashboard to confirm cancellation. Your Quiz-funded Premium membership may end unless another registration still includes it.
Payment errors and organizer remedies remain available regardless of the pricing-window label:
- Duplicate or failed-but-charged payments are checked and resolved against the actual payment.
- Organizer cancellation or rescheduling preserves the full fee-return entitlement and the choices described below.
Nothing here removes an earlier promised benefit or any remedy required by applicable law.
How to Cancel, and When You Can Withdraw
- Sign in to your dashboard and use Cancel Registration for the format you no longer want. Check the returned status to confirm that the seat was released and any required credit completed.
- If processing is pending or an error appears, contact quiz@skollar.club or use our contact page. Include the email used to register, format and payment reference or order ID.
The cut-off. You can cancel from your Dashboard before your cancellation deadline and before opening your question paper. If your registration already gives you a later deadline, that date still applies. Cancelling frees your seat; it does not send money back to your card. You keep a refund you have already received, but do not receive the same refund twice. If no refund has arrived, any cancellation credit depends on the fee you paid and your registration’s terms. Our team may need to check pending refunds or payment disputes first. Check your Dashboard to confirm cancellation. Your Quiz-funded Premium membership may end unless another registration still includes it.
A pending refund or a payment that needs verification can require support review before cancellation completes. An unresolved payment dispute can also pause cancellation. These checks do not remove your recorded benefits or your right to have an error reviewed.
You can spend your refund Koins once they appear in your Kashflow account, wherever Koins are accepted. To send money to your bank, only use the part your offer allows you to withdraw; purchased and promotional Koins cannot be withdrawn. Withdrawals for this Quiz season are planned from 16 November 2026, 12:00 AM IST, after results are announced and the required checks are complete. First choose how much of your eligible, unspent Koins to turn into Kash (your cash balance), and check the amount before confirming. Then request a bank transfer. Our team reviews each request before sending the money, and you can follow its status in your Kashflow account. An amount you convert or request cannot also be spent. Earlier offers keep their own withdrawal dates and conditions.
Cancellation by Participant vs. by Organizer
If you cancel. You can cancel from your Dashboard before your cancellation deadline and before opening your question paper. If your registration already gives you a later deadline, that date still applies. Cancelling frees your seat; it does not send money back to your card. You keep a refund you have already received, but do not receive the same refund twice. If no refund has arrived, any cancellation credit depends on the fee you paid and your registration’s terms. Our team may need to check pending refunds or payment disputes first. Check your Dashboard to confirm cancellation. Your Quiz-funded Premium membership may end unless another registration still includes it.
Voluntary cancellation releases your seat. It does not send money to your card. Any refund already issued is retained; if no fee credit was issued, the cancellation process credits the recorded paid fee as Koins. The same fee is not credited twice. Optional communication choices remain under your control on My Consent.
If we cancel. If the organizer cancels Skollar Quiz 2026 or your format, you retain your entitlement to the full recorded registration fee back, regardless of the registration window, including Standard.
If we cancel your format, you are entitled to your full registration fee back, whether you paid the Early Bird or Standard fee. If we reschedule, you can keep your place for the new date at no extra cost or ask for your full fee back. Contact our team to confirm how the refund will be made, including any Koins already received and any right to a refund to your original payment method. We will not return the same fee twice. Check your Koins page or payment status to see when it arrives. Your existing benefits and legal rights stay protected.
If the organizer reschedules your quiz, you may choose to:
- keep your registration for the new date at no extra cost; or
- ask for your full recorded registration fee back if the new date does not work for you, with the applicable return route reviewed by our team.
We will notify registered participants by email and process eligible returns proactively where we can. A payment-provider refund is handled by our team through the provider; a fee credit and a provider refund have separate records. Check the confirmed outcome rather than assuming that an announcement or request has already returned money.
If We Decline or Reject Your Registration
Eligibility is checked during registration and before payment. Occasionally an age, class or other eligibility issue comes to light after payment. If we decline or reject a paid registration:
- A good-faith mistake. If you registered honestly and were ineligible, you are not left out of pocket. Your recorded fee-return entitlement applies whichever window you used. Our team checks the paid fee and any credit already issued, completes the applicable Koins fee-return process, and preserves any original-payment refund or stronger remedy to which you are entitled. An existing refund is counted once and is not credited again.
- A deliberate misrepresentation. A registration obtained by knowingly misstating eligibility, age, class or identity is handled under our Fair Play & Anti-Cheat Policy: the fee may be retained and a refund credited for it may be reversed.
If you believe the rejection was an error, use the Disputes & Appeals process in the Fair Play & Anti-Cheat Policy, our contact page, or quiz@skollar.club.
Payment Failures & Duplicate Charges
If a payment was charged but registration did not complete, or you were charged more than once, contact us with the payment reference. These payment errors have an original-payment remedy and are not limited by the ordinary cancellation window. They are not the only circumstances in which a provider refund may be due.
- Charged but not registered. We will check the payment and either complete your registration or return the charge in full.
- Duplicate or wrong charge. The extra or erroneous charge is returned in full in the currency and through the method used to pay. This is not affected by registration-window rules: you should not pay twice for one seat.
- Pending or declined payment. A pending result does not establish either payment or failure. Check the recorded payment status before paying again. A declined or uncompleted payment that was not captured has no completed charge to refund. Your bank controls the release of any temporary authorization hold.
Our team handles provider refunds and records their outcome. A requested refund, an observed provider reversal and a completed refund are distinct statuses. If the payment funding a refund is returned, the related credit is reviewed or reversed so the fee is not returned twice.
Currency & Payment Method
How you pay. Checkout shows the selected format's fee, currency and available payment methods before payment. India participants use INR pricing where offered; global checkout may use USD. Use the payment options shown for your order.
How a fee credit is valued. A fee credit uses the recorded paid amount and applicable FX terms to determine its Koins amount. For an order with frozen refund terms, the original amount, FX, cash-eligible portion and release terms are retained. A separate cancellation credit uses its own recorded credit amount and applicable conversion rate. A current INR display may change with FX; it is not a promise that every displayed Koin can be cashed out at that value.
Original-payment refunds. Where a provider refund is due, it goes back in the same currency and through the same payment method. We cannot redirect it to a different card, account or currency. Organizer fee-return and reschedule rights are described above and remain protected.
We do not store your full card details; the payment company handles them and routes provider refunds. Conversion differences, foreign-transaction fees and exchange-rate movements applied by your bank or card network are outside our control and are not reimbursable by us, subject to your mandatory legal rights.
What you pay. The checkout total is the full amount charged by us; nothing is added to a fee after you have paid. Any future change must be shown before payment.
Cash Prizes: Credit, Conversion and Bank Payment
Prizes and registration fees are separate. Winning does not change your fee-return rights, and your refund does not reduce anyone's prize. Fee returns do not come out of the prize pool.
Results are scheduled for 15 November 2026, 12:00 PM IST; check for actual publication.
We plan to start adding prizes to winners’ Kashflow accounts from 16 November 2026, after results are announced and your prize eligibility and ID are checked. Check your Koins page to see when your prize arrives. Winning or receiving an email does not mean the money has reached your account yet.
Winners follow the current instructions on the ID verification page. The full verification terms are in the Fair Play & Anti-Cheat Policy. Spendable prize Koins can be used across Skollar and Kariant after the credit completes.
Cash prizes arrive as Koins in your Kashflow account, and you can see them on your Koins page. From 16 November 2026, 12:00 AM IST, after results are announced and the required checks are complete, you can turn your eligible, unspent prize Koins into Kash (your cash balance), then request a bank transfer. These are two separate steps. Our team reviews each bank request before sending the money. Purchased and promotional Koins cannot be withdrawn. Earlier offers keep their own withdrawal dates and conditions.
Your Koins page shows whether your prize has arrived. Once you request a bank transfer, you can follow its status in your Kashflow account. An email or a prize announcement does not confirm a bank payment. You do not have to follow our social accounts or agree to publicity to receive your prize.
Eligible participants can access their digital certificate when it has been issued. Submitting a quiz does not itself prove that a certificate is ready. Certificates carry no separate fee, so there is no separate certificate charge to return.
A prize rewards your performance; it is not a second return of the registration fee.
No-Show Policy
The published exam window is 11–14 November 2026. Check your format's current schedule on Important Dates and your dashboard. If you do not attend:
- A recorded unconditional refund remains yours. Not competing does not remove that entitlement, including an applicable earlier Early Bird or separate refund offer. A pending credit still needs to complete; absence is not grounds to deny it.
- No refund in your accepted terms. The fee paid for a seat held for you. Not attending does not create a new automatic credit or voluntary refund. A timely cancellation, organizer remedy or other applicable right is a separate matter.
- If you know you cannot attend, use your dashboard to cancel within the applicable window and before opening the question paper.
You can cancel from your Dashboard before your cancellation deadline and before opening your question paper. If your registration already gives you a later deadline, that date still applies. Cancelling frees your seat; it does not send money back to your card. You keep a refund you have already received, but do not receive the same refund twice. If no refund has arrived, any cancellation credit depends on the fee you paid and your registration’s terms. Our team may need to check pending refunds or payment disputes first. Check your Dashboard to confirm cancellation. Your Quiz-funded Premium membership may end unless another registration still includes it.
Contact us if you miss the quiz because of a genuine emergency or a problem on our side. We review these cases individually and in good faith. Organizer problems fall under the organizer cancellation and rescheduling remedies; earlier rights and mandatory legal remedies remain available.
Chargebacks and Payment Reversals
If something went wrong, contact quiz@skollar.club with your payment reference so we can investigate. Contacting us does not replace your right to raise a genuine dispute with your bank or payment provider.
- An open payment dispute can place a hold on cash conversion or bank withdrawal while it is reviewed. An unresolved dispute can also pause voluntary cancellation.
- If a payment is refunded or reversed, or a dispute results in the funding payment being taken back, the related refund and referral credits can be reversed. The same fee cannot be recovered twice. Partial refunds or mismatched payment records require review.
- Registration status and any effect on participation are reviewed separately. Raising a dispute is not itself proof of wrongdoing or proof that your registration has been cancelled.
A hold or unresolved credit shortfall may need team review after the provider's decision. Check the recorded account and payment status and contact us if it does not reflect the outcome. These processes do not reduce your consumer or appeal rights.
Your Consumer Rights & Jurisdiction
This policy operates alongside your legal rights. Skollar Quiz 2026 is organized from India and governed by Indian law, with the competent courts in India having jurisdiction. We welcome international participants and apply this policy consistently.
Where mandatory consumer-protection law gives you stronger rights, nothing here reduces them. Earlier applicable fee-return rights and recorded paid benefits also remain protected by this clarification.
You can spend your refund Koins once they appear in your Kashflow account, wherever Koins are accepted. To send money to your bank, only use the part your offer allows you to withdraw; purchased and promotional Koins cannot be withdrawn. Withdrawals for this Quiz season are planned from 16 November 2026, 12:00 AM IST, after results are announced and the required checks are complete. First choose how much of your eligible, unspent Koins to turn into Kash (your cash balance), and check the amount before confirming. Then request a bank transfer. Our team reviews each request before sending the money, and you can follow its status in your Kashflow account. An amount you convert or request cannot also be spent. Earlier offers keep their own withdrawal dates and conditions.
The amount available depends on the remaining eligible credit, spending, conversions, holds and account checks. Neither a published release date nor an unspent displayed balance guarantees a completed bank payment.
Personal data used for a payment, cancellation or withdrawal is handled under our Privacy Policy and applicable data-protection and information-technology law. We do not claim formal certification.
Contact & Grievances
For questions about your fee, cancellation, credit or withdrawal:
- Email: quiz@skollar.club
- Contact page: quiz.skollar.club/contact
- Website: quiz.skollar.club
Grievances may be addressed to our Grievance Officer under applicable grievance-redressal requirements:
- Grievance Officer: email quiz@skollar.club with the subject "Grievance" and it is routed to the responsible person
For any request, including grievances, contact quiz@skollar.club and a member of the team will respond.
For the full participation agreement, see our Terms of Service.